158 Old Vernon Rd. Kelowna BC  |  Monday - Friday: 7:30AM - 5:00PM  |  Call (250)870-8339

4 star

4

Anon

Tuesday, 24 February 2015

Great folks, great service, no surprises. No hesitation in referring friends.

4

Anon

Wednesday, 17 December 2014

Good friendly service.

4

Chris Neenan

Thursday, 04 December 2014

Friendly and efficient service. I have trouble free car use between each service

4

Anon

Wednesday, 19 November 2014

Great people, easy to get an appointment that suits my schedule, when I have had involved work to be done I have had the benefit of a loaner car, there is a genuine concern to get a solid history of the problem from me, I am contacted once a problem has been diagnosed amd options are discussed, my car is always ready when I arrive and the invoice is reviewed with me. It's all good.

4

Leo Ilomin

Wednesday, 19 November 2014

I've been a long time customer of Kevin & his crew always come through for me! Lindsay & Kelly do a great job of keeping me updated with what's being done to my cars.

4

Ron Turner

Wednesday, 05 November 2014

not to happy to spend 300.00allars and still not have it fixed

4

Kirk Cameron

Thursday, 16 October 2014

Real happy to find great service for my Volkswagen. Kelowna has a real need! Thanks Europro!

4

Malcolm Johnson

Sunday, 28 September 2014

Excellent service and communication

4

Sheila Lewis

Saturday, 20 September 2014

I recently purchased a 1997 Volkswagen Jetta - Putt Putt - from Alica Mayne. She has used your service for as long as she has had the car, which gave me great confidence to continue using your service. I love the email feature for confirming appointments and confirming estimates. I enjoy the personal care from the office and the strong communication from staff when the car is being serviced. I have only had one visit so far and overall it was an amazing experience. However, at the end of the visit, my husband discovered a part on the steering wheel had been broken during service,
when he inquired, initially staff were suggesting the part was already loose. This is false. Eventually a staff member admitted to perhaps being a bit rough and perhaps being responsible for the part coming off. I was disappointed to learn that my husband had to stand his ground and press the staff to address this situation appropriately. Thankfully the ladies in the office assured my husband they would find the replacement part and fix the break caused by the shop. Overall my first experience was good and based from Alicia Mayne's high recommendation of your service, I will (with great peace of mind) continue to use your services!

4

Jay Schlosser

Saturday, 20 September 2014

was a great experience. i had recently come into ownership of an old vehicle with unknown history that i had in for inspection. was very happy with outcome and services provided. Staff were very courteous, friendly, informative and communicated wonderfully, although i would have liked to have had some interaction with the mechanic rather then third hand information. also maybe some recommendations or maintenance requirements specific to a vehicle of that model or age. nonetheless. I'll be back!

4

Andy Ali

Thursday, 18 September 2014

I supplied my own aftermarket part to be installed on my Porsche 911. It was estimated to be a 1hr job, but it was 1.5hrs. It was a bit more $ than I expected, but understandable since they had never done this job before. I was able to pick up my car when promised, and I was VERY pleased with how the new part worked! By the way, I DID refer another 911 owner to your shop. Thanks again! Andy

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