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158 Old Vernon Rd. Kelowna BC  |  Monday - Friday: 7:30AM - 5:00PM | Closed for Lunch Hour 12pm - 1pm  |  Call (250)870-8339

2004 Volkswagen Jetta TDI

Larry, Delta BC

I would like to express my gratitude to all the staff of Europro Autohaus who helped my wife, Annemarie, with the turbo problem (among other things) that affected the operation of her 2004 Volkswagen Jetta TDI on her trip from Delta to Kelowna.

You were able to adjust your work schedule to service her car so she would be able to return to Delta the next evening. My wife was very impressed with the kind and professional manner that you presented during the very unexpected problems with her car while away from home.

After reviewing the repair order, it is obvious that the mechanics took the extra steps to determine why the turbo malfunctioned rahter just just ordering a new turbo (at a significantly greater expense).

Again, thank you for turning a very stressful, unexpected event into a very satifying conclusion.

Wednesday, 22 January 2014