158 Old Vernon Rd. Kelowna BC  |  Monday - Friday: 7:30AM - 5:00PM  |  Call (250)870-8339

Rating

3

Anon

Thanks for repairing our air con! Our feedback- I came in from Lake Country and ended up being in town most of the day, left car at 9:30 and got picked up by shuttle (thanks shawna) at 4:00 ish.. That was a bit long for me considering what was repaired (2 O rings and re charge of air con) We appreciate it's all good to go now! We also appreciated the full inspection since recently there were repairs done and in our circumstances we aren't so sure it was checked to our standards since there was some time constraints. The Car seems to run just great so no complaints considering.... your report shows a slight leak at turbo?....My husband wonders why it wasn't wiped away and re checked to see if it is in fact a leak or residual
from recent installation? There was plenty of time to troubleshoot the leak yesterday (in our opinion). We recently had two new turbos installed (one brand new and one re manufactured one) so if something was noticed by the mechanic we would have appreciated a little more investigation so we can put it to rest or give it more attention. There's a long story behind our car, we love it but had some bumps along the way (to say the least) shortly after we purchased it..... Our trust level isn't the highest at this point considering recent circumstances . We came in yesterday thinking a few hundred and came out to nearly $600 and nearly 7 hours of tying up my day I hadn't prepared for. This review is our honest feedback and not intended to be unkind in any way. We thank you for your kind customer service and getting our air con up and running again! Thanks so much.

Tuesday, 26 May 2015
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