Hello, It's been quite some time since I was last in at Europro. I was quite happy to find that there was a nice Passat wagon available for my use while my car was worked on. This certainly made the whole experience a lot easier. Its good and certainly not surprising to see that business is good, but it is quite the change from when Kevin used to drive me back to work so my car could be in the shop for the day. Also not surprising is there are a lot more new faces at the shop. Its a little disappointing to not see or talk to Kevin anymore when coming or going, after all he is the reason Europro is the one shop I've used for the past 6-7 years besides an out of town emergency. That personal element was very strong before and Kev used to always give me a discount for referring my friends and co-workers to the shop.