Monday, 17 August 2015
I called they had a cancellation and I got the work done same day and they picked me up and dropped me off at home. Europro Autohaus is awesome!!
Friday, 14 August 2015
Great place... They double check to make sure you're not spending money if you don't need to.
Thursday, 13 August 2015
Kevin and Sheila were prompt, efficient and informative. The diagnostics I'd requested today came with an unexpected simple repair of my drivers side window, nice. Kevin later emailed me a detailed quote which I've used to determine what things I can fix myself, and what things I need their expertise for. A professional specialist shop for my European cars Thank you
Wednesday, 12 August 2015
Lindsay was fantastic. Noticed our radiator fluid was low before our vacation and she topped off the reservoir Very knowledgable and super friendly. Fantastic service as usual. Jerry Guthrie
Monday, 10 August 2015
Hello, It's been quite some time since I was last in at Europro. I was quite happy to find that there was a nice Passat wagon available for my use while my car was worked on. This certainly made the whole experience a lot easier. Its good and certainly not surprising to see that business is good, but it is quite the change from when Kevin used to drive me back to work so my car could be in the shop for the day. Also not surprising is there are a lot more new faces at the shop. Its a little disappointing to not see or talk to Kevin anymore when coming or going, after all he is the reason Europro is the one shop I've used for the past 6-7 years besides an out of town emergency. That personal element was very strong before and Kev used to always give me a discount for referring my friends and co-workers to the shop.
Thursday, 06 August 2015
First time customer, truly great service, with clear and concise inspection review; as a VW aficionado it is clear they know their stuff inside and out as they found exactly what I knew needed tending. After returning from AB where I had a trusted independent VW mechanic, it is a great relief to have found another trusted establishment I can rely upon here in the Valley. With a special Thank You to Lindsay, Europro Autohaus' Office Manager and Service Advisor.
Thursday, 06 August 2015
I receive such great service from all the people at Europro. Smiling faces in the office and a ride to work after I drop off my car. I feel I am being given an honest appraisal of what work needs to be done to my car, what the priorities are, and what can wait a little while. And THANK YOU so much for getting my car washed!!
Wednesday, 05 August 2015
Always been a professional shop, giving great service and only doing what I requested to be done. Very helpful in solving tricky problems. Great product knowledge.
Tuesday, 04 August 2015
As always, the commitment to customer service is incredible. I love calling Lindsey up and asking when I can bring in my little diesal Jetta! Who gets excited to bring in their car to the mechanic? I do because of the amazing treatment I get from staff. I was able to drop off my car, and Lindsey was able to call me later to inform me of what the problem was, what needed work now, and what could wait for later. I love how Europro Autohaus is mindful of safety! Thank you again for your amazing level of communication and friendly service! If you own a German car, this is the mechanic for you!
Friday, 31 July 2015
My experience was completely satisfactory. All my contacts were friendly, professional and competent. I was extremely pleased with the service.